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Intent Hierarchies can be used to resolve Intent conflicts and they can also make every developer's life easier by providing guidance for setting up Virtual Agents in the best possible way.
In our recently published article we focus how to optimally set up Intent management in Cognigy.AI, how to structure your agents and on the benefits of working with Intent Hierarchies.
Read our latest Help Center Article to delve deep into Intent Hierarchies & Flow setup.
For questions or if you want to discuss best practices, visit our community: cognigy.com/community
