10M Customers. Zero Hold Time.

How AI Reinvents Claims

November 5, 2025, 11:00 to 12:00 CET

 


   11_arag-Jan-18-2021-02-05-51-20-PM

 

AI Agents in Finance_2

Live Case Study: Intelligent Routing, Voice Self-Service & Real-World Results

Claims management remains one of the toughest challenges for financial institutions. In this session, we’ll show how AI Agents streamline claims end-to-end, from intelligent call routing to phone self-service, so customers get faster resolutions and teams work more efficiently.

What You’ll Learn

  • Experience a live demo that highlights the claims process and the efficiency gains it delivers
  • How certifications such as ISO 27001, SOC 2 Type II, and PCI DSS ensure secure and compliant AI deployments 
  • How ARAG eliminates hold times for its customers and reduces abandonment with intelligent routing
  • How ARAG ensures a seamless handover to customer service representatives and multichannel experiences for better CX 
  • Tips and Best Practices from their automation Journey with Cognigy.AI 

Why Attend 

  • Reduce hold times and abandonment with AI-powered phone self-service 
  • Automate accurate routing to the right department and agent 
  • Modernize claims handling without disrupting compliance 

See how leading insurers streamline claims with AI.

Reserve your spot today! 

 

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Our Experts:

Parvin Sadat Feizabadi

Parvin Sadat Feizabadi

Innovation Engineer

Björn Koch, BearingPoint

Björn Koch

Director Insurance

Markus Ring

Markus Ring

Director AI Transformation