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Konstantin Garbe

In all these years, I have experienced first-hand how challenging it is to provide seamless omnichannel communication around the clock whilst maintaining a high service quality level and satisfaction for both employees and customers. As a Business Consultant at Cognigy, I now help service leaders and digital teams to build outstanding customer service with AI-based virtual agents.
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Conversational AI

How to Use Conversational AI in Marketing (The Right Way)

Marketers face the same challenges across all sectors.: How to create the best customer experience along all p...

Conversational AI

Conversational AI Use Cases to Inspire Your Own

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