Cognigy Blog

There is no better place to keep up with the fast-changing world of Conversational AI.

Product Blog

The Future of AI: A Vision for Customer Service in 2024 and Beyond

With the rapid advancement of both open and closed-source AI models, unparalleled investments and immediate ad...

How 1 Agent Handles 20 Million Calls a Year

Prepare to be amazed: the title of this blog is undeniably clickbaity, yet it's also 100% accurate. A single a...

What’s the Difference Between Standard & Conversational IVR?

If you analyzed every time a customer called support over the past several years, what do you think the most p...

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