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Product Blog

Events

Conversational AI in Insurance: Benefits & Examples

Insurance has traditionally been a hyper-personalized industry, where consumers often expect to have a one-on-...

Events

From Retention Handling to Multilingual Voice Services: 3 Insights from the Cognigy Enterprise Roundtable

The Cognigy Enterprise Roundtable is a quarterly online gathering for Cognigy customers to engage with industr...

Events

CCW 2024 Berlin: Our Key Takeaways

As the dust settles from an exhilarating CCW 2024 in Berlin, we at Cognigy have gathered a wealth of insights ...

Events

What’s Next in CX? 5 Highlights from CCW Europe 2022

Summary: Last week, Cognigy exhibited at Customer Contact Week Europe in Amsterdam. The event saw contact cent...

Events

How Conversational AI solves customer experience challenges

Like all businesses, contact centers are under increasing pressure to do more with less. There is a need to re...