From Retention Handling to Multilingual Voice Services: 3 Insights from the Cognigy Enterprise Roundtable
The Cognigy Enterprise Roundtable is a quarterly online gathering for Cognigy customers to engage with industr...
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AI & LLMs
Agentic AI
Knowledge AI
NLU
AI Ops & Orchestration
Experience Management
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
The Cognigy Enterprise Roundtable is a quarterly online gathering for Cognigy customers to engage with industr...
As the dust settles from an exhilarating CCW 2024 in Berlin, we at Cognigy have gathered a wealth of insights ...
Summary: Last week, Cognigy exhibited at Customer Contact Week Europe in Amsterdam. The event saw contact cent...
Like all businesses, contact centers are under increasing pressure to do more with less. There is a need to re...
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