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This quarter, Cognigy’s experts come together again to give you an exclusive roundup of our newest product updates in the past months.
Discover how you can design sophisticated, context-sensitive conversations with LLMs and Knowledge AI. Plus, you will get a deep dive into our latest voice-native features, including Call Tracing to level up your VUX.
Content Outline
00:00 Intro
01:08 Generative AI
Multi-model LLM orchestration, Stream to Output for reduced latency, and LLM-powered digression handling
09:35 Knowledge AI
Enhanced search accuracy with Source Tagging and Context-Aware Search
23:18 Voice Builder Experience
Deepgram STT integration, Call Tracing, advanced Call Events, and more
39:36 Outro
