Nhu Ho
Authors name: Nhu Ho 28-10-2022

Cognigy.AI v4.37 delivers a number of usability enhancements across Virtual Agents, Live Agent and Insights.

Improvements for Cognigy.AI Virtual Agents

  • Improved by adding an option to also display a system message below the login form
  • Added an option to auto hang up after all input retries in Audiocodes endpoints

Improvements for Cognigy Insights

  • Disabling scrollbar on print view on other devices than Mac
  • Adding grid to the detailed view of line chart, legend bottom and left

Improvements for Cognigy Live Agent

  • Improved by adding timestamps to messages in the conversation transcript

For more information, check out our release notes for Cognigy.AI Virtual Agents, Cognigy Insights, and Cognigy Live Agent.
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