We just launched Cognigy.AI v4.4, delivering once again an amazing list of improvements & new features.

Cognigy.AI v4.4

 

That's new with version 4.4:

Most notably, we updated the Cognigy.AI Intent Trainer to improve the UX and simplify handling review tasks. More specifically, we have added the following new features:
  • Endless-scrolling mode now helps our customers to simply scroll through all trainer records
  • Optimized UI to prevent filtering/sorting when un-submitted changes still exist
  • Dismiss unsubmitted changes altogether, with one click
  • Improved styling for the currently selected row
  • Improved translations for customers using our UI in a language different than English

Learn more about Intent Trainer in our documentation.

Other new feautures & functions include:
  • New Twilio Voices: We have added new Twilio Voice options to our Twilio Endpoint(s).
    Configurable CORS for Cognigy.AI Endpoint: We have added the ability to configure CORS origins for the Cognigy.AI endpoint microservice. This allows our customers to additional protect their endpoints.
    Question escalation to handover: We have now added the ability to escalate questions by creating handovers to real human agents.
    Upgraded internal WebchatWidget
    Improve auto-completion in Code-Nodes
    Include Intent scores below the Intent threshold
    Add health-endpoint to ODATA microservice
...and much more.
To learn more about these and other new features, check our Release Notes.
 
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