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We just launched Cognigy.AI v4.4, delivering once again an amazing list of improvements & new features.
That's new with version 4.4:
Most notably, we updated the Cognigy.AI Intent Trainer to improve the UX and simplify handling review tasks. More specifically, we have added the following new features:
- Endless-scrolling mode now helps our customers to simply scroll through all trainer records
- Optimized UI to prevent filtering/sorting when un-submitted changes still exist
- Dismiss unsubmitted changes altogether, with one click
- Improved styling for the currently selected row
- Improved translations for customers using our UI in a language different than English
Learn more about Intent Trainer in our documentation.
Other new feautures & functions include:
- New Twilio Voices: We have added new Twilio Voice options to our Twilio Endpoint(s).
Configurable CORS for Cognigy.AI Endpoint: We have added the ability to configure CORS origins for the Cognigy.AI endpoint microservice. This allows our customers to additional protect their endpoints.
Question escalation to handover: We have now added the ability to escalate questions by creating handovers to real human agents.
Upgraded internal WebchatWidget
Improve auto-completion in Code-Nodes
Include Intent scores below the Intent threshold
Add health-endpoint to ODATA microservice
...and much more.
To learn more about these and other new features, check our Release Notes.
To learn more about these and other new features, check our Release Notes.
