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Understand what your customers say in any language
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Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
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Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
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Cognigy.AI becomes one of the first AIs to be successfully AIC4-tested for security and reliability.
An in-depth guide into the trusted use of AI in customer service automation
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
If you didn't have a chance to watch our latest Cognigy.AI Release webinar live on August 24, this is definitely something you should catch up on. It contains a deep dive into two brand new features that will massively impact the way enterprises orchestrate Virtual Agents at scale.
Cognigy Insights is a fully integrated Conversational AI Analytics Suite for highest demands. It enables enterprises to improve customer experiences and operational efficiency based on data-driven insights, generated from bot- and human-to-human interactions.
We'll also introduce Inbuilt Machine Translation, a powerful feature that helps bot designers speed up their time-to-market by factor 5 or more when managing bots with multiple locales.
Watch the video below for a demo and comprehensive tour of the upcoming features.All functionality shown will be available out-of-the-box with Cognigy.AI v4.10.
Stay up to date with the latest Conversational AI tips and news.