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News Customers

AOK PLUS relies on Cognigy: AI Voice Agent strengthens digital customer service

AOK PLUS Selects Cognigy Dallas | Düsseldorf, August 11, 2025 – AOK PLUS, one of the leading statutory health ...

News Customers

Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents

Dallas, Texas, July 7, 2025 — Cognigy, a global leader in AI-powered customer service solutions, has been reco...

News Customers

Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards

DALLAS, June 25, 2025 – Cognigy, a global leader in AI-powered customer service solutions, today announced tha...

News Customers

Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities

Careington Selects Cognigy Dallas | Düsseldorf, June 24 – Cognigy, a global leader in AI-powered customer serv...

News Customers

Cognigy and Schwarz IT Win Retail Award - with Lidl Instore Voice Assistant

Cognigy is named Top Supplier Retail 2025 San Francisco | Düsseldorf, February 19, 2025 – Cognigy, a global le...

News Customers

Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025

Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

News Customers

Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot

SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

News Customers

Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

News Conversational AI Customers

Handelsblatt: Virtual agents on the rise – is the AI revolution coming now?

Salesforce, Cognigy, Github: Numerous companies are announcing a new generation of AI assistants. The so-calle...

News Conversational AI Customers

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

News Conversational AI Customers

ERGO Selects Cognigy to Drive AI-based Phone- and Chatbots in Customer Service

May 29th, 2024 | San Francisco, Düsseldorf – Cognigy, a global leader in AI-enabled customer service solutions...

News Conversational AI Customers

TechStyleOS Chooses Cognigy to Be Ahead of the Curve in Customer Service

May 2, 2024 | Düsseldorf, San Francisco - Cognigy, a global leader in AI-enabled customer service solutions, i...

News Conversational AI Customers

New Cognigy eBook Demystifies how Generative AI Will Transform Customer Service

October 17, 2023 | Düsseldorf, San Francisco - Cognigy's new eBook explains how to achieve next-gen customer i...

News Conversational AI Customers

Cognigy and Allianz Join Forces at CCW Europe Summit 2023 in Amsterdam

September 22, 2023 | Düsseldorf, San Francisco - Cognigy, the market leader for AI in customer service, proudl...

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