Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
When you choose to work with Bucher + Suter, you're choosing a partner you can rely on. Because your customers are their customers too. More than 400 customers in over 60 countries around the world appreciate their services. Currently, around 130,000 contact center agents are working with their smart Cisco Contact Center solutions. Bucher + Suter offers the entire spectrum of server solutions in Europe, from cloud, on-premise, to hybrid. They have the expertise and flexibility to find a solution that works for you.
Juergen Schick, Sales Lead, Bucher + Suter
As an international contact center system integrator, Bucher + Suter has joined forces with Cognigy to provide conversational AI solutions in the contact center space. Combining Bucher + Suter’s decades-long experience in developing intelligent, industry-leading contact center solutions with Cognigy’s vast expertise in Conversational AI, they can address the distinct requirements of modern contact centers. With the partnership's combined knowledge, cooperative style, and a matched passion for quality and work ethic, they're looking forward to bending the art of the possible in contact center AI together.