PIA UDG Partners With Cognigy to Build An Effective Communication Automation


PIA UDG is one of the leading agencies for topics related to digital transformation. The digital agency combines the disciplines of Consulting, Insights & Strategy, Brand, Creativity & UX, Media, Technology & Platforms as well as CRM, Data & Analytics. With this holistic expertise, UDG United Digital Group develops a completely integrated, digital, and data-based customer experience for international corporations and market-leading, medium-sized companies.


See what PIA UDG has to say about the partnership

"Cognigy provides an efficient time-to-market solution through flexibility and a large product feature set. Chat and voice bots are quickly created, optimizable, and easy to maintain. With Cognigy's low-code approach, our customers are able to build or expand their own digital assistants in a short time."

Sven Heimerdinger, Director Solutions at PIA UDG

How PIA UDG and Cognigy Join Forces

From strategy and vision to implementation based on Cognigy, PIA UDG offers the optimal service in the area of Conversational User Experience (CUX). Together with their customers, they conduct the user needs, identify the scenarios, develop a chatbot persona and create the product vision. With just a few contents, they can test the chatbot or voice bot and develop it iteratively. The advantage for PIA UDG's customers: They can provide a product as early as possible that is productively tested with user feedback and can be constantly optimized.


Get in touch with PIA UDG

Looking for a strategic partner to help automate your internal or external communications? Then look no further than PIA UDG.