AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
PIA UDG is one of the leading agencies for topics related to digital transformation. The digital agency combines the disciplines of Consulting, Insights & Strategy, Brand, Creativity & UX, Media, Technology & Platforms as well as CRM, Data & Analytics. With this holistic expertise, UDG United Digital Group develops a completely integrated, digital, and data-based customer experience for international corporations and market-leading, medium-sized companies.
Sven Heimerdinger, Director Solutions at PIA UDG
From strategy and vision to implementation based on Cognigy, PIA UDG offers the optimal service in the area of Conversational User Experience (CUX). Together with their customers, they conduct the user needs, identify the scenarios, develop a chatbot persona and create the product vision. With just a few contents, they can test the chatbot or voice bot and develop it iteratively. The advantage for PIA UDG's customers: They can provide a product as early as possible that is productively tested with user feedback and can be constantly optimized.
Looking for a strategic partner to help automate your internal or external communications? Then look no further than PIA UDG.