Switch Partners With Cognigy to Create World-Class, Omnichannel Experiences

Meet Switch

Switch is a multi-award-winning agency with proven success in delivering the complete vision for customer experience management and measurement. They create solutions for businesses to connect with their customers through intelligent design, strong implementation, structured support, defined metrics and future optimisation strategies.

Switch’s expertise includes:

- CX Strategy & Design

- eCommerce

- Digital Experience Management

- and much more

switch

See what Switch has to say about the partnership

“Our partnership with Cognigy enables us to provide seamless Cognigy implementations, to easily manage content and create natural, up to date dialogue flows. Using the power of Sitecore xConnect, all conversational data - from conversions to in-the-moment profiling - can be stored directly in xDB. This data can then be used by Cognigy to provide personalisation on future visits to your website or interactions with conversational channels.”

Nick Jones, Director, Sales and Marketing at Switch

How Switch and Cognigy Join Forces

Switch’s renowned expertise and track record for exceptional implementations with Cognigy’s leading enterprise-grade conversational AI technology, offers customers the opportunity to create world-class, intuitive omni-channel experiences.

Together, Switch and Cognigy offer a joint packaged solution that delivers conversational AI strategy and implementation on intelligent and low code solutions to assist organisations create enhanced conversion touchpoints and operational efficiencies.

Get in touch with Switch

Looking for a partner to create world-class, omnichannel experiences? Then look no further than Switch.

Contact now