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Cognigy.AI v4.37 delivers a number of usability enhancements across Virtual Agents, Live Agent and Insights.
Improvements for Cognigy.AI Virtual Agents
- Improved by adding an option to also display a system message below the login form
- Added an option to auto hang up after all input retries in Audiocodes endpoints
Improvements for Cognigy Insights
- Disabling scrollbar on print view on other devices than Mac
- Adding grid to the detailed view of line chart, legend bottom and left
Improvements for Cognigy Live Agent
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Improved by adding timestamps to messages in the conversation transcript
