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With Cognigy.AI v4.40, the Step Explorer in Cognigy Insights has been improved to support larger amounts of data for visualization.
Other Improvements for Cognigy.AI
Cognigy Virtual Agents
- Improved the UX of the Voice Preview Dialog
- Improved by updating the Webchat Widget to the latest version (v2.44.0)
- Improved by allowing to navigate Positive/Negative confirmation words using the Enter key
Cognigy Live Agent
- Improved by adding a raw data modal for the whisper assist and assist bot forwardable messages - allowing our customers to inspect the data they will forward for all channels Cognigy.AI supports
For further information, check out our complete Release Notes here.
