Cognigy Blog

There is no better place to keep up with the fast-changing world of Conversational AI.

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      Thiago Leite

      Conversational AI

      Conversational AI in Insurance: The Future of Customer Service is Here

      The nearly three-centuries old insurance industry has been somewhat slow in catching up with the digital age. ...

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      Product

      Give Your Contact Center an AI Boost With Cognigy Voice Gateway

      In 2020, every industry has been facing never-seen-before issues that are leading to staff cuts, workload dist...

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      Customer Service Automation

      Will AI replace call center agents?

      Call centers have always capitalized on new-age technologies to improve their operations and services, ranging...

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      Customer Service Automation

      How Conversational AI solves customer experience challenges

      Like all businesses, contact centers are under increasing pressure to do more with less. There is a need to re...

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