AudioCodes is a global company that specializes in voice technologies, operating in over 100 countries and serving Fortune 100 companies. Products include IP phones, media gateways, session border controllers, and Voice.AI Gateway.

What is AudioCodes Voice.AI Gateway?

Voice.AI Gateway is an AudioCodes product released in 2018 that uses speech recognition, call recording, and AI to enable cognitive voice-based applications across private and public voice networks.

How does AudioCodes integrate with Microsoft Teams?

AudioCodes technologies are used in Microsoft Teams and Skype for Business, providing session border controller and voice gateway capabilities that connect enterprise telephony to Microsoft's communication platforms.

What products does AudioCodes offer?

AudioCodes offers IP phones, media gateways, routing applications, session border controllers, and AI-powered voice solutions including Voice.AI Gateway.

How widely is AudioCodes used?

AudioCodes operates in over 100 countries and is a vendor for 50 of the Fortune 100 companies, making it one of the most widely deployed voice technology providers globally.

What industries use AudioCodes?

AudioCodes serves enterprises across industries that rely on telephony infrastructure, contact centers, and unified communications, particularly those integrating voice AI into existing systems.

AudioCodes

Q: What is the AudioCodes and NiCE Cognigy partnership?

NiCE Cognigy and AudioCodes have partnered to offer Voice.AI Gateway as a conversation management solution, enabling enterprises to integrate conversational AI into existing voice infrastructure.

AudioCodes is a global company specializing in voice technologies, operating in over 100 countries and serving 50 of the Fortune 100. Its products include IP phones, media gateways, routing applications, session border controllers, and more. In 2018, AudioCodes released Voice.AI Gateway, combining speech recognition, call recording, and artificial intelligence.

AudioCodes has partnered with NiCE Cognigy to offer Voice.AI Gateway as a conversation management solution, enabling enterprises to integrate voice AI into existing telephony infrastructure.

Key Points

Global voice technology provider with Fortune 100 presence
Products span IP phones, SBCs, media gateways, and routing
Voice.AI Gateway uses AI and speech recognition
Integration with Microsoft Teams and Skype for Business
Partnership with NiCE Cognigy for conversational AI deployments

AudioCodes

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