Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents

Dallas, Texas, July 7, 2025 — Cognigy, a global leader in AI-powered customer service solutions, has been reco...

Cognigy's AI Agent Platform Named “Conversational AI Platform of the Year” in 8th Annual AI Breakthrough Awards

DALLAS, June 25, 2025 – Cognigy, a global leader in AI-powered customer service solutions, today announced tha...

Careington Implements Cognigy’s Voice AI Solution to Elevate Customer Service Capabilities

Careington Selects Cognigy Dallas | Düsseldorf, June 24 – Cognigy, a global leader in AI-powered customer serv...

Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum

Dallas, Texas, June 10, 2025 — Cognigy, a global leader in AI-powered customer service solutions, is bringing ...

Cognigy Reaches Microsoft Solutions Partner with Certified Software

Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, today announc...

Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025

Dallas, Texas, May 12, 2025— Cognigy, a global leader in AI-powered customer service solutions, and SpinSci Te...

Cognigy Plants the Flag in Dallas as the Leader in the Agentic AI Revolution

Dallas, TX — April 21, 2025 — Cognigy, the global leader in AI-powered customer service, announced the grand o...

Cognigy Named Global AI Automation Specialists of the Year – Four Years Running

San Francisco | Düsseldorf | London, April 8, 2025 – Cognigy, the global leader in AI-powered customer service...

Cognigy Positioned as a Leader in the Aragon Research Globe™ for AI Agent Platforms, 2025

Evaluation Based on Completeness of Strategy and Performance San Francisco | Düsseldorf, December 12, 2024 – C...

Cognigy Featured as Pioneering on the CMP Research Prism for Real-Time Agent Assist/Copilot

SAN FRANCISCO | December 3, 2024 – Cognigy announces its placement in the CMP Research Prism, an elite technol...

Cognigy Debuts CX Disruptors Season 3, Highlighting Enterprise Contact Center Success Stories with AI Agents

DÜSSELDORF | SAN FRANCISCO – November 21, 2024 – Cognigy, a global leader in AI-powered customer service solut...

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

Meet the Next Generation AI Workforce: Goal-Oriented, Adaptive and Autonomous DÜSSELDORF | SAN FRANCISCO – Nov...

Cognigy Demos AI-First Customer Service Solutions at Gartner IT Symposium and ICMI’s Contact Center Expo

SAN FRANCISCO – Oct 15, 2024 – Next week, Cognigy, a global leader in AI-powered customer service solutions, w...

Cognigy Receives 2024 Conversational AI Excellence Award from CUSTOMER Magazine