With 75 IT system houses in Germany, Austria and Switzerland and IT trading companies in 14 European countries, we are close to our customers. The combination of direct sales of IT products with comprehensive system house services makes Bechtle a future-oriented IT partner for medium-sized businesses, corporations and public sector clients. Regionally on site, in Europe and worldwide through IT alliance partners on all continents.
Michael Hufelschulte, Principal Consultant at Bechtle GmbH
Would you buy a product that your salesperson does not know? Neither would Bechtle. That's why it was important to them from the beginning to use Cognigy.AI on their own and let their developers learn on their own product. They use the chatbot for different purposes: At the IT service desk, for employee information, or as an additional information channel at their digital events.