Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
CDI was founded in 2018 and quickly became the world's leading training and certification institute for conversational design. As an answer to the growing number of customers asking for professional support in designing and building AI assistants, we founded CDI Services in 2021. CDI Services is our full service delivery company with a worldwide project portfolio. Our combined vision is that all automated conversations should represent the quality of the brand they were built for.
Paul Leeuwis, Managing Partner CDI Services
By continuously investing in our knowledge of the Cognigy platform and its easy-to- use solutions, CDI Services is able to add value to our customers from day one. With our human centric workflow and integral perspective on conversational AI, we have set a very high bar for conversation design. Together with all the modern possibilities of the Cognigy platform, we have created a winning combination for all our customers.
Need to find an experienced partner to support your company in its journey to excellent automated conversations? Please contact us to discuss what is possible.