The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Deepforge AI is the leading software development agency dedicated to the design and development of conversational user interfaces, chatbots/voice bots and RPA solutions.
We are preferred partners for many large businesses adopting Conversational AI and RPA use cases delivering stunning Conversational Automation experiences to the Enterprises.
At Deepforge AI, we transform your Traditional Messaging into Conversational Experiences.
Sumith Raj, Head of Partnerships and Alliances at Deepforge AI
Cognigy has helped us remain cutting-edge in what is important in the world of conversational automation. The comprehensive training programs help us learn implementation, KPIs, metrics, analytics and manage applications that are front-of-mind to our customers.
Cognigy has become an essential part of our business. Many of our clients have leveraged Cognigy platform and we discuss it with every prospect.