The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Operating in the IT market for over 20 years, Growtec is a company specialized in solutions and services for the digital transformation of companies in all market segments. Today, its projects have been implemented in countries in Latin America, the United States, and Europe, with Data Management, Process Automation, and Cybersecurity solutions.
Francisco Benzi, CEO at Growtec
The partnership between Growtec and Cognigy will bring the best Conversational AI automation to the Brazilian market. Growtec, a pioneer and market leader in process automation, now offers the solution Cognigy.AI, a chatbot and intelligent voice tool, fully integrated with RPA in order to expand the experience of companies in terms of communication between their employees, customers, and suppliers, through any channel and any language.