Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Intentive is a trusted digital agency for well-known brands, hidden champions, and non-profit organizations in the D-A-CH area. With experience from 1,200+ projects since 2003, Intentive helps companies master the digitalization of their business processes: Holistically and easily. Strategy, UX & design, technology, and support—all from one single source.
Alexander Dohmen, CEO at Intentive
Integrating Cognigy voice and chatbots into Intentive's customers' platforms lets them optimize customer service and product advice. In natural language and with unbeatably fast response times, Intentive creates solutions that inspire customers and lead to lower service center costs. Thanks to deep integration and access to the entire content repository with structured and editorial data, the bot surprises with tailor-made answers that go far beyond simple FAQs.