Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
Join our mission to make Conversational AI more accessible
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Help us achieve our vision with your talents and skills
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Dive into our global ecosystem of leading business and technology partners
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Intentive is a trusted digital agency for well-known brands, hidden champions, and non-profit organizations in the D-A-CH area. With experience from 1,200+ projects since 2003, Intentive helps companies master the digitalization of their business processes: Holistically and easily. Strategy, UX & design, technology, and support—all from one single source.
Alexander Dohmen, CEO at Intentive
Integrating Cognigy voice and chatbots into Intentive's customers' platforms lets them optimize customer service and product advice. In natural language and with unbeatably fast response times, Intentive creates solutions that inspire customers and lead to lower service center costs. Thanks to deep integration and access to the entire content repository with structured and editorial data, the bot surprises with tailor-made answers that go far beyond simple FAQs.
Interested in mastering the digitalization of your business processes? Look no further than Intentive.