Intentive is a trusted digital agency for well-known brands, hidden champions, and non-profit organizations in the D-A-CH area. With experience from 1,200+ projects since 2003, Intentive helps companies master the digitalization of their business processes: Holistically and easily. Strategy, UX & design, technology, and support—all from one single source.
Alexander Dohmen, CEO at Intentive
Integrating Cognigy voice and chatbots into Intentive's customers' platforms lets them optimize customer service and product advice. In natural language and with unbeatably fast response times, Intentive creates solutions that inspire customers and lead to lower service center costs. Thanks to deep integration and access to the entire content repository with structured and editorial data, the bot surprises with tailor-made answers that go far beyond simple FAQs.