AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
ISG Automation specialises in the use of Conversational AI, Robotic Process Automation (RPA), Optical Character Recognition (OCR), Natural Language Processing (NLP) and Machine Learning (ML) to assist our clients in Automating work, and delivering business value through the use of these Intelligent Automation technologies
Wayne Butterfield, Director, EMEA Practice Lead for AI & Cognitive Automation & Innovation
Conversational AI is high on the automation agenda for many of our clients,” said Chip Wagner, CEO of ISG Automation. “While companies continue to embrace robotic process automation to make their back-office processes more efficient, seamless and integrated, the more visible benefits of automation are often seen through conversational AI as well as other elements of the intelligent automation product continuum. We see great potential in linking the two to deliver fast and frictionless customer experiences at lower cost and with greater efficiency.
Get in touch with ISG Automation and speak with one of our delivery directors to understand how ISG Automation; together with Cognigy, could help you.