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Understand what your customers say in any language
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Give your agents the confidence to solve complex requests
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Improve customer satisfaction with detailed insights
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Integrate easily with existing enterprise infrastructure
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With more than 40 years of experience as a certified language service provider, Kocarek GmbH designs the conversational design for chatbots, manages their implementation and localises the dialogues into any language.
Moreover, Kocarek GmbH supports companies in their international communication: from multilingual websites to marketing materials and technical documentation, trained specialist translators and revisers translate and localise in accordance with international standard ISO 17100.
Christian Hohmann, Head of New Technologies at Henkel AG & Co. KGaA
As an experienced language service provider, Kocarek develops the conversational design in cooperation with its customers and makes sure that the dialogues work perfectly across all channels. Kocarek uses Cognigy.AI as a central low-code implementation platform as it allows flexible applications and individual programming requirements of its customers can be mapped.
Kocarek's strengths lie in its linguistic know-how and in its specialized translators and linguists who localize the conversation into the desired foreign language.