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Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreAI Agent Manager
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreWith more than 40 years of experience as a certified language service provider, Kocarek GmbH designs the conversational design for chatbots, manages their implementation and localises the dialogues into any language.
Moreover, Kocarek GmbH supports companies in their international communication: from multilingual websites to marketing materials and technical documentation, trained specialist translators and revisers translate and localise in accordance with international standard ISO 17100.
Christian Hohmann, Head of New Technologies at Henkel AG & Co. KGaA
As an experienced language service provider, Kocarek develops the conversational design in cooperation with its customers and makes sure that the dialogues work perfectly across all channels. Kocarek uses Cognigy.AI as a central low-code implementation platform as it allows flexible applications and individual programming requirements of its customers can be mapped.
Kocarek's strengths lie in its linguistic know-how and in its specialized translators and linguists who localize the conversation into the desired foreign language.
Interested in localizing your chatbot to the highest linguistic level in any language? Then Kocarek is the right implementation partner for you.