Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of Conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Milestone Consult is one of the leading providers for Business Intelligence solutions (BI), software engineering, and IT-consulting. Established in 1989 and continuously developed, Milestone Consult with its range of services is now the partner of major enterprises. Milestone specializes in the conception, implementation, and support of innovative solutions with the best available standard tools and liability to quality. Well-known companies from the chemical industry, pharmaceuticals, and high-tech like Bayer, Lufthansa, Henkel, Vodafone, and many more belong to their long list of esteemed customers.
Olaf Broekmans, Managing Director, Milestone Consult
The future of customer communication will not be conceivable without the use of artificial intelligence. Companies want to increase the quality of customer dialogue and thus customer satisfaction. Automation not only makes work easier but also leads to more targeted tasks and efficient, motivated processing. The collaboration is aimed at using Conversational AI to efficiently address chatbot requirements and provide Milestone's customers with optimal customer communication.