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Improve customer satisfaction with detailed insights
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Milestone Consult is one of the leading providers for Business Intelligence solutions (BI), software engineering, and IT-consulting. Established in 1989 and continuously developed, Milestone Consult with its range of services is now the partner of major enterprises. Milestone specializes in the conception, implementation, and support of innovative solutions with the best available standard tools and liability to quality. Well-known companies from the chemical industry, pharmaceuticals, and high-tech like Bayer, Lufthansa, Henkel, Vodafone, and many more belong to their long list of esteemed customers.
Olaf Broekmans, Managing Director, Milestone Consult
The future of customer communication will not be conceivable without the use of artificial intelligence. Companies want to increase the quality of customer dialogue and thus customer satisfaction. Automation not only makes work easier but also leads to more targeted tasks and efficient, motivated processing. The collaboration is aimed at using Conversational AI to efficiently address chatbot requirements and provide Milestone's customers with optimal customer communication.