The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Rise.CX is a passionate team driven by transforming the way businesses connect with their customers and adopt technology to deliver high levels of customer satisfaction and retention.
We support our clients on their cloud and Customer eXperience (CX) journeys not just at implementation stage: from inception to deployment, adoption and finetuning. Importantly we work hand in hand with our clients CX team to deliver true understanding, comfort and value.
Rise.CX builds teams, tools and solutions to transform your CX in the Cloud.
Grant Long, Managing Director
Customer eXperience is our business at Rise.CX. That’s what we breathe, eat and sleep. We deliver and support intelligent technologies that make it easy for businesses to enable seamless interactions with their customers.
Sounds simple. It isn’t but the Cloud is our and your friend.
Rise.CX has a unique approach that extends beyond the initial deployments to an ongoing, continuously improving engagement. This is how we encourage adoption and create a true partnership with our customers.
Our partnership with Cognigy allows us to broaden the technologies that we can offer our clients that, in turn, deliver measurable benefits to the way they do business.