The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Roboyo is the world’s largest Intelligent Automation professional services company, with locations in 16 cities, across 9 countries and 3 continents. It holds all UiPath’s highest partner accreditations and has 4 of the world’s UiPath Most Valuable Professionals (MVPs) as employees.
It is regarded by Gartner as the world’s leading Intelligent Automation specialist and includes many of the Fortune 500 and 19 of the DAX 30 companies amongst its clients.
Roboyo helps clients to operationalize a full spectrum of AI-powered automation technologies, creating hybrid Human+digital workforces that elevate enterprise performance gains from increments to multiples.
Alongside its strategic consulting and implementation services, Roboyo’s proprietary Converge platform offers an intuitive management tool that identifies, prioritizes, implements and runs automation programs.
This holistic approach to process automation helps businesses re-engineer enterprise operations, performing processes at many times the speed, a fraction of the cost and with zero errors, significantly improving both employee and customer experience.
This has earned Roboyo a reputation for successfully empowering companies to adapt to a rapidly changing operating environment and deliver next level business performance.
Markus Benedikt, Practice Lead Conversational AI & Machine Learning, Roboyo
We are proud to work with Cognigy who enable us to translate blue sky thinking into a ‘right now’ reality for our clients.
By combining Intelligent Automation and Conversational AI, innovative, scalable and value-added use cases can be implemented for our customers.