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The leading enterprise conversational automation platform
Deploy virtual voice agents for automated phone conversations
Conversational AI Analytics Suite for 360° Insights
Elevating customer service with AI-powered Agent Assist
Turnkey ecosystem integration with pre-built connectors
Fast and efficient call handling with automated ID&V and smart routing, all in natural language
Enabling frictionless, transactional customer service on any voice or text channel
Giving service agents superpowers through AI-infused agent augmentation
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Power up your Amazon Contact Center with Conversational AI
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An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
tyntec is a global cloud communications provider, and an official WhatsApp Business solution provider, enabling businesses to communicate with their customers, workforce, and machines. Connected to mobile operators and social messaging networks around the world, tyntec’s platform provides the data, communication channels, and solutions to identify and authenticate users, and create a conversational experience throughout the user journey.
Stephanie Wissmann, VP of Digital & Growth at tyntec
Today’s enterprises are presented with a plethora of options when it comes to how to interact with consumers across the customer journey. Whether it’s automated, human-assisted or both, more and more the interactions are moving to conversational channels such as WhatsApp. The tyntec-Cognigy partnership brings together the latest innovations in conversational AI and communication APIs to enable enterprises to automate processes and provide users with seamless, conversational experience – right on their favorite communication channels. Furthermore, tyntec and Cognigy share a common DNA for enterprise-grade performance and security, making it a powerful single point of access for building conversational commerce experiences at scale.
Interested in embedding an omnichannel experience for your enterprise? Then tyntec is the right partner.