Product Updates

Your one-stop-shop for the latest Cognigy.AI product news and best practices

Nhu Ho

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More Intuitive Insights Dashboards With Cognigy.AI v4.32

Cognigy.AI v4.32 presents new information Tooltips for Cognigy Insights Dashboards to increase reporting trans...

Product

Enhanced WhatsApp Experience & More With Cognigy.AI v4.31

This release of Cognigy.AI adds support for rich media elements for the WhatsApp Endpoint. You can now output ...

Product

Native WhatsApp Endpoint & more with Cognigy.AI v4.30

Release v4.30 of Cognigy.AI features the new native WhatsApp Endpoint that makes it faster and simpler than ev...

Product

Elevate Omnichannel CX With Native WhatsApp Endpoint

Connected cross-channel experiences are at the heart of modern contact centers. Enabling your customers to com...