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    Server-side Playbook Execution & More With Cognigy.AI v4.24

    This release of Cognigy.AI adds the ability to execute Playbooks server-side. We added new RESTful API Endpoin...

    Product

    Faster Time to Market With Solution Accelerators

    Great voice and chatbots come with a unique conversation design to provide the best possible service experienc...

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    Updated Agent Templates & more delivered with Cognigy.AI v4.23

    This release of Cognigy.AI contains updated templates for our Agent creation wizard. We have updated and enhan...

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    More Features for Snapshots, Performance Boost & more with Cognigy.AI v4.22

    Cognigy.AI v4.22 adds the ability to override the Connections of a Snapshot with those of the Agent via an End...

    Product

    How-to Guide: Working with Intent Hierarchies

    Intent Hierarchies can be used to resolve Intent conflicts and they can also make every developer's life easie...

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    Watch our Cognigy.AI Q1 2022 Release Webinar

    This webinar presents the latest enhancements of Cognigy.AI in Q1 2022. It covers new features and improvement...

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    Improved Usability for Intent Creation & more with Cognigy.AI v4.21

    The latest release of Cognigy.AI, v4.21 makes adding training data faster than ever: After entering an example...

    Product

    Ability to Merge Cognigy Packages & more with Cognigy.AI v4.20

    Cognigy.AI 4.20 comes doped with improvements that’ll elevate your bots to live the high life. We’ve added som...

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    Cognigy recognized as a Leader in the 2022 Gartner® Magic Quadrant™

    We are honored to be named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Plat...

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    More Administrative Control with Cognigy.AI v4.19

    The latest release of Cognigy.AI, v4.19 includes a new feature "Last Activity Tracking". This functionality en...

    Product

    The Ultimate Guide to Cognigy NLU Training

    Many of our customers have utilized the Intent feedback analyzer to continuously improve their NLU models with...

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    Enhanced Accessibility & more with Cognigy.AI v4.18

    The newest release of Cognigy.AI, v4.18 comes with a slew of enhancements that elevate the usability and funct...

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    Cognigy.AI v4.17 with extended "Handover to Agent" capabilities & more

    The latest release of Cognigy.AI, v4.17, comes with a new Flow Node "Handover to Agent". This Node allows user...

    Product

    Streamline Contact Center Integration using Agent Handover

    The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...