Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
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Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Booking a hotel room online has become the norm in the hospitality industry. The same, however, cannot be said for services. In many cases, customers have to call, send an email or fill out an online form in order to accomplish something as trivial as changing a booking date or ask for information on the checkout time.
Conversational AI enables powerful and convenient self-service across the entire customer journey. Smart virtual agents can assist with booking, rescheduling, or information gathering 24/7, on the customers' channels of choice.
Watch the video below to see conversational AI in action. Webchat, voice line, SMS and WhatsApp, all powered by one platform: Cognigy.AI
Stay up to date with the latest Conversational AI tips and news.