SVG.svg "Cognigy - conversational ai platform for enterprise"){kind=logo}
Make it easy and convenient for customers to get effective and personal support – anytime, on all digital and messaging channels.
Consumers are more AI-savvy than ever, and they expect intelligent, personalized, and effortless service experiences.
Cognigy's AI Agents, powered by cutting-edge Generative and Conversational AI, offer exceptional language understanding, empathy, and deep knowledge of your business and customers to deliver world-class service customers crave.
faster response time
AI-powered conversations annually
cost reduction achieved
Let customers take the wheel and decide when and how they engage with your service.
Engage with customers on their channel of choice and be available round-the-clock to assist them whenever they need help.
Cognigy's AI Agents are readily accessible on 30+ channels and can be deployed easily on any other preferred touchpoint via standard interfaces.
Save customers from daunting query repetition when switching between touchpoints. Seamlessly update your CRM with every interaction and resume the conversation thread on another channel – without losing any context.
Cognigy auto-converts content format to suit the specific channel and help you leverage the best of each communication medium.
Leveraging Large Language Models (LLM), our AI Agents can quickly absorb and process your enterprise knowledge to provide the most accurate answer to customer queries - every time.
AI Agents That Work for Your Business
Stay ahead of the competition by capturing dynamic customer and market needs - fast.
Cognigy AI Agents enable multilingual customer service and empower agents to communicate in any language from day one.
AI Agents can be quickly onboarded to work with your systems and learn about your processes and services. Get a head start with our extensive suite of 100+ prebuilt integrations.
Deploy your AI Workforce instantly across various digital and messaging channels. Webchat, WhatsApp, Facebook Messenger, LINE, iMessage - you name it.
Deliver rich conversational experiences by seamlessly blending text, visuals, and multimedia in a single interaction.
“Cognigy.AI empowers our business users and developers to build advanced, multi-lingual Virtual Agents that feature complex self-service at scale.”
"Cognigy's AI Agent has exceeded our expectations, taking the lead in our customer communication. It manages multiple chat conversations at once, allowing us to handle the challenges of annual growth and operational fluctuations with ease."
“Cognigy helps our contact centers focus on increasing the quality of the conversations rather than juggling the masses.”
Conversational AI For Customer Service, Q2 2024
.png?width=60&height=60&name=AI%20Copilot%20logo%20(mega%20menu).png)
-1.png?width=900&height=810&name=chat%20AI%20Agents%20(1)-1.png)
.png?width=900&height=810&name=chat%20AI%20Agents%20(1).png)