Cognigy Dominates CCW Vegas 2025 with Agentic AI I...
Dallas, Texas, June 10, 2025 — Cognigy, a global leader in AI-powered customer service solutions, is...
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
AI & LLMs
Agentic AI
Knowledge AI
NLU
Generative AI
Experience Orchestration
AI Agent Studio
Multimodal CX
Voice Connectivity
Insights & Analytics
Agent Augmentation
Live Chat
Agent Copilot
16M+ automated conversations per year for rebookings, refunds & more
25+ chat and voice bots for customer care and in-car Voice Assistance
Voice & Chatbots with 70% automation rates, serving EON’s 50M customers
Serving 24k customers in customer service on chat and voice channels
Annual Interactions
Routing
Accuracy
AHT
Reduction
Create meaningful connections and foster customer loyalty through tailored experiences.
Amaze customers with empathetic dialogues and hyper-realistic voices powered by Generative AI.
Craft cutting-edge, frictionless interactions that are multimodal and omnichannel.
Go beyond reactive support to provide proactive service that boosts satisfaction and revenue growth.
Empower your workforce with real-time AI coaching and automated wrap-ups.
Provide agents with instant access to critical support knowledge and resources.
Equip service teams to assist customers in any language leveraging real-time translation.
Deliver swift and precise responses – without customers ever having to repeat themselves.
Supercharge your contact center with secure, powerful LLM orchestration.
Manage millions of annual interactions and effectively handle peak loads without compromising service quality.
Respond to changing business and customer needs at speed and scale with market-leading AI.
Integrate seamlessly into existing systems and rapidly realize ROI with business-driven automation.
Dallas, Texas, June 10, 2025 — Cognigy, a global leader in AI-powered customer service solutions, is...
Dallas, Texas, May 22, 2025 — Cognigy, a global leader in AI-powered customer service solutions, tod...
Dallas, Texas, May 12, 2025— Cognigy, a global leader in AI-powered customer service solutions, and ...
Discover how Cognigy can help you create AI Agents for your business