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I have been involved in the areas of data warehousing, business intelligence, and artificial intelligence at valantic for five years. Before that, I held a student job at IBM, where I worked intensively on the Watson portfolio (AI). I currently serve as a contact and team leader for the data science and conversational AI sectors.
What is special about your company?
The most important element in a digital world is the people. At valantic, it is very important to us to have a good working relationship with our colleagues and business partners. Direct communication and fairness are key characteristics of our behavior.
For us, conversational AI is a suitable building block for advancing our customers’ digital transformation. There are a variety of points of contact with the most diverse specialist areas.
According to the latest IDC MarketScape study, Cognigy.AI is currently the top conversational AI platform on the market. That's because the platform is both extremely user-friendly and powerful. The platform offers seamless integration into various back-end systems and the ability to connect it to many different communication channels, including Web, phone, social media, and mobile apps. With the Cognigy platform, a high degree of flexibility and a fast implementation can be achieved.
I think there are several reasons for this. Firstly, there are certainly still several companies that underestimate the need for automation. Additionally, I believe that many companies often lack a concrete entry point that goes beyond a simple FAQ chatbot. That’s why it is appropriate to start with a small workshop for newcomers, one where suitable use cases are jointly identified and evaluated.
In line with the latest Gartner report "Hype cycle for artificial Intelligence," I would say that in 3 to 5 years we will reach the plateau of productivity, and it will be normal for many people to contact a chat or voice bot that can automatically answer various requests or even assist them right away.
I would like to meet Yuval Noah Harari. I like his consistently sober view of the world almost as much as his dry humor, which he has already demonstrated in various interviews. Furthermore, we share a passion for the "Settlers of Catan" social game, which is why a joint game would certainly be very enjoyable for both of us.
There's a lot out there. Here’s a small selection.
Books: Homo Deus (Yuval Noah Harari), A Short History of Nearly Everything (Bill Bryson)
Podcasts: digital compact, Steingarts Morning Briefing
Movies: Interstellar, Ex Machina, Matrix, Her
Series: Westworld, House of Cards (US)
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