Cognigy Blog

There is no better place to keep up with the fast-changing world of Conversational AI.

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      Product Conversational AI

      Better Together: Generative AI and Conversational AI

      Learn about Generative AI and how combining it with Conversational AI can lead to advanced capabilities that o...

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      Conversational AI Contact Center

      What Can Contact Center and CX Leadership Expect in 2023?

      We would need a crystal ball to have predicted the turmoil faced by contact center and CX leadership in the la...

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      Conversational AI

      Partner Spotlight: Roboyo

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Customer Service Automation

      Interview: Hyperautomation powered by Cognigy.AI and SAP CX Service Cloud

      Dominik Seisser, Cognigy’s Director of AI, talks about how AI is breaking new ground to address critical use c...

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      Conversational AI

      Cognigy Expands International Partner Team, Hires Tech Leader Ralf Wiesmann

      Ralf Wiesmann joins the AI provider as the Vice President Strategic Partnerships, bringing 25+ years of expert...

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      Conversational AI

      Partner Spotlight: BluePrism

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Conversational AI

      Partner Spotlight: Valantic

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Conversational AI

      Partner Spotlight: Deutsche Telekom

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Conversational AI

      Partner Spotlight: PIA UDG

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Conversational AI

      Partner Spotlight: „Bucher + Suter“

      We offer our customers a broad network of skilled local and global partners across a wide range of leading ind...

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      Conversational AI

      The crucial role of explainable AI (XAI) in trustworthy AI applications

      Along with its initiative to establish ethical guidelines for trustworthy AI (“Ethics guidelines for trustwort...

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      Conversational AI

      The Intelligent Voice and Chatbot Revolution

      Voice bot and chatbot technology has reached an interesting phase. More and more companies use it, but at the ...

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      Conversational AI

      Getting Started With Chatbots

      Chatbots are among the cutting-edge technologies companies are discussing to implement. They can help your bus...

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