Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
SAN FRANCISCO / DÜSSELDORF – June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, announces that it has been named a Cool Vendor in the Gartner's Cool Vendors in AI for Conversational Platforms report. The report evaluates emerging vendors from the field of Conversational Platforms “that application leaders should watch in order to take advantage of the disruption they will bring to all markets.”
Cognigy’s Conversational Platform, COGNIGY.AI, redefines how enterprises design, build, and manage AI-driven conversations with each and every customer across channel, device, or engagement method.
With COGNIGY.AI, businesses can deploy advanced conversational AIs within minutes to increase conversions, deepen engagements, and increase loyalty.
“We couldn’t be prouder to be identified by leading analyst firm, Gartner, as a Cool Vendor in the rapidly advancing Conversational AI industry.” said Phillip Heltewig, CEO of Cognigy. “Communication is at its best when people have natural conversations. Give them that freedom and business will move faster. Our mission is developing the COGNIGY.AI Conversational Platform to help our customers stay current with their customers’ expectations by scaling smart conversations effectively. We feel that inclusion in the Gartner Cool Vendor report validates the direction we continue to lead.“
Each year Gartner publishes Cool Vendor research which is designed to note interesting, new and innovative vendors, products and services.
A complimentary copy of the Gartner's Cool Vendors in AI for Conversational Platforms report is available on the Cognigy website.
Get more information about Cognigy on www.cognigy.com.
Gartner, Cool Vendors in AI for Conversational Platforms, Van L. Baker, Werner Goertz, Jason Wong, 24 July 2018.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Cognigy
Cognigy.AI, the premier Conversational AI Platform, enables brands to design, build, and manage smart conversations in one location across any channel such as Facebook Messenger, Alexa, Slack and many others.
It helps companies to improve service and loyalty, decrease costs, speed growth, free up resources, and stay at the forefront of customer expectations.
Cognigy customers include: Henkel, Dr. Oetker and BMW Group. www.cognigy.com
Stay up to date with the latest Conversational AI tips and news.