Interview with Bucher + Suter: Best Conversational Analytics
Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...
Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
Transform contact center experiences and exceed customer expectations with fully pre-trained AI Agents.
Explore AI Agents
Virtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreVirtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
Agent Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
Downloads
Guides, white papers, analyst reports and more
Blog
Stay in the loop on everything CX and CAI
Cognigy Academy
Become a certified expert with on-demand courses
Showcase Shorts
Explore the art of the possible in short videos demonstrating CAI
CX Disruptors
Insights from leading voices in the customer service industry
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Our Partners
Dive into our global ecosystem of leading business and technology partners
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Cognigy Experience Summit (CXS)
The paramount event for AI visionaries and the Cognigy Community
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreBe the first to know about the latest developments around Cognigy
Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...
The World RPA & AI Summit is one of the most important events surrounding the use of Robotic Process Autom...
Transforming customer service and enhancing customer experience through automation were the focus of this year...
On September 22nd, we had the pleasure of attending the AI summit in London, where alongside other industry ex...
Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...
Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...
Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...
How Sitecore and Cognigy.AI Can Make Conversational AI And Virtual Assistants Work For You How to move from pe...
Wirecard, the global leader in innovation for digital financial technology and Cognigy, the leading provider o...
Language is the most natural form of interaction that is innately available to us, and so the success of voice...
SAN FRANCISCO / DÜSSELDORF – June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, annou...
Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation provid...
We need to bring our best thinking in marketing and relationship building to create conversational AIs that su...
Düsseldorf, June 12, 2018 - Cognigy, the leading provider of Conversational AI software solutions, has won the...
Teaming up to help enterprises engage in more flexible, dynamic and human conversations with their customers, ...
San Francisco / Düsseldorf – June 1st, 2018 - Cognigy, the leader in Conversational AI software solutions, ann...
Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using ...
There are two complementary trends in conversational interaction that are taking hold in Marketing and Custome...
San Francisco/Düsseldorf – 17 April 2018 – Cognigy GmbH, manufacturer of the Conversational AI platform COGNIG...
San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announc...
San Francisco/Düsseldorf, 20.03.2018 – Cognigy was cited in the 27 February 2018 Gartner research note titled,...
San Francisco, CA – 16 March 2018 – Cognigy, the leader in conversational artificial intelligence platforms th...
COGNIGY.AI 2.7 has been released with more amazing features to help you create amazing conversational AIs. See...
The German conversational artificial intelligence company announced a new version of its award-winning softwar...
Chatbots and Alexa Skills, as well as most other Voice AIs are tools for marketers to create novel customer ex...
In a current press release the German business magazine 'Wirtschaftswoche" is introducing Cognigy and new inve...
This young software company from Dusseldorf, Germany has closed pre-Series A seven figure financing; will open...
Today Cognigy GmbH, makers of the Conversational AI platform COGNIGY.AI, announces the appointment of Marc Sch...
From today on, companies that operate in the Danish speaking markets can easily create advanced conversational...
We are happy to announce that Cognigy will exhibit at dmexco in Cologne on September 13th & 14th, 2017.
With the newest release of COGNIGY.AI, we have introduced many exciting new capabilities. Here are our top new...
Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf...
Dusseldorf, 18. July 2017. The German start-up Cognigy today announced the international launch of their enter...
Stay up to date with the latest Conversational AI tips and news.