Interview with Bucher + Suter: Best Conversational Analytics
Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...
Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
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An in-depth guide into the trusted use of AI in customer service automation
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Conversational analytics will be a hot topic in 2022 - and with Cognigy Insights we offer the right solution: ...
The World RPA & AI Summit is one of the most important events surrounding the use of Robotic Process Autom...
Transforming customer service and enhancing customer experience through automation were the focus of this year...
On September 22nd, we had the pleasure of attending the AI summit in London, where alongside other industry ex...
Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...
Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...
Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...
How Sitecore and Cognigy.AI Can Make Conversational AI And Virtual Assistants Work For You How to move from pe...
Wirecard, the global leader in innovation for digital financial technology and Cognigy, the leading provider o...
Language is the most natural form of interaction that is innately available to us, and so the success of voice...
SAN FRANCISCO / DÜSSELDORF – June 31, 2018 - Cognigy, a leader in Conversational AI software solutions, annou...
Cognigy and Acando, a management and IT consultancy, are delighted to announce their future cooperation provid...
We need to bring our best thinking in marketing and relationship building to create conversational AIs that su...
Düsseldorf, June 12, 2018 - Cognigy, the leading provider of Conversational AI software solutions, has won the...
Teaming up to help enterprises engage in more flexible, dynamic and human conversations with their customers, ...
San Francisco / Düsseldorf – June 1st, 2018 - Cognigy, the leader in Conversational AI software solutions, ann...
Search tools have matured rapidly over the past few years. Enterprise search providers, like Coveo, are using ...
There are two complementary trends in conversational interaction that are taking hold in Marketing and Custome...
San Francisco/Düsseldorf – 17 April 2018 – Cognigy GmbH, manufacturer of the Conversational AI platform COGNIG...
San Francisco, CA – 27 March 2018 – VeloWerks Digital, a digital effectiveness agency, is delighted to announc...
San Francisco/Düsseldorf, 20.03.2018 – Cognigy was cited in the 27 February 2018 Gartner research note titled...
San Francisco, CA – 16 March 2018 – Cognigy, the leader in conversational artificial intelligence platforms th...
COGNIGY.AI 2.7 has been released with more amazing features to help you create amazing conversational AIs. See...
The German conversational artificial intelligence company announced a new version of its award-winning softwar...
Chatbots and Alexa Skills, as well as most other Voice AIs are tools for marketers to create novel customer ex...
In a current press release the German business magazine 'Wirtschaftswoche" is introducing Cognigy and new inve...
This young software company from Dusseldorf, Germany has closed pre-Series A seven figure financing; will open...
Today Cognigy GmbH, makers of the Conversational AI platform COGNIGY.AI, announces the appointment of Marc Sch...
From today on, companies that operate in the Danish speaking markets can easily create advanced conversational...
We are happy to announce that Cognigy will exhibit at dmexco in Cologne on September 13th & 14th, 2017.
With the newest release of COGNIGY.AI, we have introduced many exciting new capabilities. Here are our top new...
Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf...
Dusseldorf, 18. July 2017. The German start-up Cognigy today announced the international launch of their ente...
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