Easy-to-use platform even for non-techies
Understand what your customers say in any language
Use built-in conversational modules or upload your own
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
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Message Plugins can be useful when the standard UI components (e.g. buttons, galleries, images, videos, lists, etc) aren't enough from a usability or UX perspecitve. Potential use cases include:
The only limitation is your imagination - and your design skills.
Conversation Flow Designers then can trigger these plugins by sending specific output which the plugin will pick up, including parameters for the plugins, etc. Alternatively developers can create custom modules which will expose the plugin's functionality to non-technical users.
We have open sourced all of our own plugins (e.g. datepicker, galleries, etc) and you can find them on our GitHub Repo.
Input Plugins let you define the input method for the webchat. Examples could include:
We can't wait to see what you're going to build.
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