Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service
Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...
Cognigy named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for the Second Year in a Row! Access a complimentary copy.
Transform contact center experiences and exceed customer expectations with fully pre-trained AI Agents.
Virtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
AI Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
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Careers
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Dive into our global ecosystem of leading business and technology partners
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Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreTransform contact center experiences and exceed customer expectations with fully pre-trained AI Agents.
Virtual Agents
Low-code customer service automation engine
Voice Gateway
Turnkey voice connectivity to any contact center
Generative AI
Enterprise-ready LLMs for CX transformation
Knowledge AI
AI-based semantic search and knowledge management
NLU
Market-leading AI for 100+ languages
Multimodal CX
Cross-channel customer journeys with xApps
AI Copilot
Next-gen agent assist for enterprise contact centers
Live Chat
AI-powered Live Agent workspace
Insights
Omnichannel reporting and analytics suite
eBook: Generative AI for Contact Centers
Download nowWebinar: Generative AI and Cognigy in the Contact Center
Watch nowBuilding Next Generation Self-Service at Scale
Read moreAbout Us
Join our mission to make Conversational AI more accessible
Events
Find us at live conferences or virtual meetups
Careers
Help us achieve our vision with your talents and skills
News & Announcements
Be the first to know about all the latest news
Our Partners
Dive into our global ecosystem of leading business and technology partners
Contact Us
Reach out to our experts and get your questions answered
Cognigy Trust Center
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
Read MoreThe Future of Enterprise-Grade AI Adoption
An in-depth guide into the trusted use of AI in customer service automation
Read MoreCognigy.AI is officially AIC4-approved
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Read MoreNuuday Selects Cognigy to Revolutionize its Customer Service with AI Agents
Learn moreCognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report
Learn moreCognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape
Learn moreBe the first to know about the latest developments around Cognigy
Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...
May 24, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today announced...
January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...
January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...
Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...
Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...
Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...
We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...
Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....
Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest versio...
Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...
The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...
It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...
Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...
Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...
Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today p...
San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor f...
If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...
This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversatio...
Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...
Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...
Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...
Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...
Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...
June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...
Give JIRA superpowers with Conversational AI
Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be trigger...
Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with ...
Today Cognigy released version 1.0 of its Microsoft Azure Cognitive Services Custom Module.
March 18, 2019, Düsseldorf, Germany. Cognigy, the market leader in Conversational AI, proudly announced today ...
There are two things you need to know about automation in the enterprise:
Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!
#MWC19 Barcelona - We participate, exhibit and can’t wait to be part! We’re excited to announce that Cognigy w...
After releasing Cognigy.AI 3.1 exactly three months ago, we spent time with our customers and partners evaluat...
Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...
Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that conti...
WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers ov...
Language is the most natural form of interaction that is innately available to us, and so the success of voice...
After releasing the free user training some days ago, Cognigy today released a free editor training course on ...
Today Cognigy released a free user training course on Udemy. The course is targeted at end-users that will use...
Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're fina...
We are happy to announce that Cognigy will exhibit at dmexco in Cologne on September 13th & 14th, 2017.
Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf...
Sascha is ready to tell you more about Cognigy Enterprise AI – visit us at Cebit, Scale 11, Halle 11, A80 to h...
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