Blog

Cognigy Launches Its Most Advanced Conversational AI Platform

Voice- and chatbot experiences offer next-generation level of accuracy, control and usability; accelerates Contact Center Automation plans

Sep 1, 2020
6 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy & Con...

Jun 24, 2020
63 min

Podcast: Cognigy CEO Talks Conversational AI, Automation and More

Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted by Jean Shin, Director of Strategy & Con...

Jun 9, 2020
65 min

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a cloud contact centre that can be up and running in minutes, on both telephone and chat channels. It has a pay-as-you-go pricing mo...

Apr 20, 2020
72 min

Multi-language Virtual Agents with Language Detection

We live in an incredible world of multilingualism. More and more people are starting to travel and learn new languages or live in foreign countries. A...

Apr 17, 2020
12 min

Build your TensorFlow Custom Module

Creating a good conversational AI might make you realize how complex the idea of a successful conversation is. You will probably have to deal with pro...

Apr 15, 2020
24 min

Cognigy.AI 3.6 Released

Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest version of our industry-leading Conversational...

Apr 8, 2020
8 min

Cognigy.AI 3.5 Released

Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversational Automation Platform.

Feb 11, 2020
12 min

Smart banks - The new way of banking

The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy and relevance for end-users.

Feb 3, 2020
12 min

Lui - The All-In-One Chatbot

It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surrounding Thanksgiving is about to begin. And ev...

Jan 22, 2020
14 min

COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5. CEO  Philipp Heltewig will be holding an in-person webinar on t...

Jan 21, 2020
4 min

Cognigy expands its market presence in South Korea

Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificia...

Dec 12, 2019
7 min

Cognigy extends its APAC presence

Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today proudly announces a strategic addition to...

Dec 3, 2019
7 min

Cognigy Secures Series A Funding to Lead the US Market in Conversational AI

San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor for self-service conversational artificia...

Nov 25, 2019
8 min

Meet even the toughest design guidelines with Cognigy’s webchat

If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and now you “just” want to embed it into you...

Oct 18, 2019
12 min

Cognigy.AI 3.4 Released

This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversational Automation Platform.

Sep 19, 2019
18 min

Cognigy supercharges Twilio Conversational AI

Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Developer Conference in San Francisco, August 6-...

Jul 23, 2019
10 min

Fuzzy Search for better results

Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just a few challenges for Conversational AIs....

Jul 2, 2019
8 min

Accelerate Conversational Experiences by adding Locations and Places via HERE

Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to get a straight-through answer to a user's ...

Jun 26, 2019
6 min

ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange

Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professionals looking to further their knowledge ...

Jun 13, 2019
1 min

Boost your Service Management with the new ServiceNow Connector

Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are the days of browsing endlessly through por...

Jun 11, 2019
6 min

Cognigy Announces Technology Partnership with Kofax

June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational AI announced a strategic partnership wi...

Jun 4, 2019
7 min

Give your agile projects a voice with the new Jira Software Connector

Give JIRA superpowers with Conversational AI

May 24, 2019
5 min

Create Amazing Chatbot UX With Webchat Plugins

Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be triggered from within your conversation flows. ...

May 7, 2019
4 min

Cognigy.AI 3.3 Released

Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with new and exciting features, Cognigy conti...

Apr 11, 2019
14 min

Cognigy integrates out of the box with Azure Cognitive Services

Today Cognigy released version 1.0 of its Microsoft Azure Cognitive Services Custom Module.

Mar 19, 2019
1 min

Cognigy Hires Automation and RPA industry veteran Dennis Walsh

March 18, 2019, Düsseldorf, Germany. Cognigy, the market leader in Conversational AI, proudly announced today a strategic addition to their senior man...

Mar 18, 2019
4 min

Standardizing on A Conversational AI Platform

There are two things you need to know about automation in the enterprise:

Mar 6, 2019
7 min

CHATTY THINGS - OUR NEW SERIES!

Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

Feb 27, 2019
6 min

Cognigy @ MWC Barcelona 2019!

#MWC19 Barcelona - We participate, exhibit and can’t wait to be part!    We’re excited to announce that Cognigy will be exhibiting at this year’s Mobi...

Feb 23, 2019
9 min

Cognigy.AI 3.2 Released

After releasing Cognigy.AI 3.1 exactly three months ago, we spent time with our customers and partners evaluating what features would be important for...

Dec 12, 2018
12 min

How to Use Alexa Presentation Language with Cognigy out of the box

Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and multimodal Skills that support screens. ...

Nov 14, 2018
9 min

Cognigy.AI 3.1 Released

Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that continue to bolster Cognigy's position at the...

Sep 12, 2018
10 min

Whatsapp launches Business API

WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers over WhatsApp, similar to how enterprises ...

Aug 9, 2018
3 min

Cognigy speaks with Alexa in all languages

Language is the most natural form of interaction that is innately available to us, and so the success of voice assistants like Amazon Alexa is not sur...

Aug 7, 2018
7 min

FREE COGNIGY.AI 3.0 EDITOR TRAINING RELEASED

After releasing the free user training some days ago, Cognigy today released a free editor training course on Udemy. The course is targeted at editors...

Jul 24, 2018
2 min

FREE COGNIGY.AI 3.0 USER TRAINING RELEASED

Today Cognigy released a free user training course on Udemy. The course is targeted at end-users that will use the Cognigy.AI Conversational AI Platfo...

Jul 22, 2018
2 min

Taking Conversational AI to the next level

Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're finally ready to show our partners, customer...

May 29, 2018
13 min

Meet us @ DMEXCO 2017

We are happy to announce that Cognigy will exhibit at dmexco in Cologne on September 13th & 14th, 2017.

Sep 12, 2017
1 min

Cognigy.AI makes Softbank's Pepper smarter

Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf.

Jul 20, 2017
3 min

Cognigy at Cebit

Sascha is ready to tell you more about Cognigy Enterprise AI – visit us at Cebit, Scale 11, Halle 11, A80 to hear about AI made in Germany.

Jun 29, 2017
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