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      Product Conversational AI

      Cognigy Launches Generative AI Solution for Enterprise Contact Centers

      January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

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      Product Conversational AI

      Advanced Conversational AI with Amazon Connect and Cognigy

      Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

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      Product Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More (Part 2)

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

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      Product Conversational AI Customer Service Automation Partners

      Podcast: Cognigy CEO Talks Conversational AI, Automation and More

      Cognigy CEO and Co-Founder Philipp Heltewig was recently a guest on Mobile Interactions Now, a podcast hosted ...

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      Product News Conversational AI

      Multi-language Virtual Agents with Language Detection

      We live in an incredible world of multilingualism. More and more people are starting to travel and learn new l...

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      Product News Conversational AI

      Build your TensorFlow Custom Module

      Creating a good conversational AI might make you realize how complex the idea of a successful conversation is....

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      Product Conversational AI

      Cognigy.AI 3.6 Released

      Düsseldorf (GER), March 30, 2020 +++ Today we are announcing the release of Cognigy.AI 3.6 - the newest versio...

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      Product Conversational AI Partners

      Cognigy.AI 3.5 Released

      Last week, we announced the release of Cognigy.AI 3.5 - the newest version of our industry-leading Conversatio...

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      Product News Conversational AI Customer Service Automation Partners

      Smart banks - The new way of banking

      The core value proposition behind conversational AI is increased efficiency for businesses and more immediacy ...

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      Product News Conversational AI Customer Service Automation Customers Partners

      Lui - The All-In-One Chatbot

      It' s the fourth Thursday in November. All Americans know exactly what's coming. The holiday season surroundin...

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      Product News Conversational AI Partners

      COGNIGY.AI 3.5 - what to expect when automating all customer interactions with virtual agents

      Düsseldorf (GER), January 21, 2020 +++ Soon, Cognigy will be releasing Cognigy.AI 3.5: the newest version of t...

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      Product News Conversational AI Customer Service Automation Partners

      Cognigy expands its market presence in South Korea

      Düsseldorf (GER)/ Seoul (South Korea), December 12, 2019 +++ Cognigy, the leading enterprise software vendor f...

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      Product News Conversational AI Customer Service Automation

      Cognigy extends its APAC presence

      Sydney (AUS)/ Düsseldorf (GER), December 03, 2019 +++ Cognigy, the market leader in Conversational AI, today p...

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      Product News Conversational AI

      Cognigy Secures Series A Funding to Lead the US Market in Conversational AI

      San Francicso (USA)/ Düsseldorf (GER), November 25, 2019 +++ Cognigy, the leading enterprise software vendor f...

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      Product Conversational AI Customer Service Automation

      Meet even the toughest design guidelines with Cognigy’s webchat

      If you have ever started a self-service bot project, you might have hit this roadblock: Your bot is great and ...

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      Product Conversational AI

      Cognigy.AI 3.4 Released

      This week, we announced the release of Cognigy.AI 3.4 - the newest release of our industry-leading Conversatio...

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      Product News Customer Service Automation Partners

      Cognigy supercharges Twilio Conversational AI

      Cognigy showcases advanced Conversational Automation solutions at Twilio SIGNAL 2019 - the Customer & Deve...

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      Product News Customer Service Automation

      Fuzzy Search for better results

      Humans tend to be imprecise in what they say and write: Incomplete utterances, ambiguities and typos are just ...

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      Product News Customer Service Automation Customers

      Accelerate Conversational Experiences by adding Locations and Places via HERE

      Conversational AI dialogs can serve as a user interface for location-specific search requests -- ideally to ge...

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      Product News Customer Service Automation

      ICMI CONTACT CENTER EXPO 2019 FOLLOW-UP: Cognigy's Interview podcast powered by Crmxchange

      Cognigy exhibited at this year's ICMI Contact Center Expo 2019. The conference unites contact center professio...

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      Product News Partners

      Boost your Service Management with the new ServiceNow Connector

      Imagine you could get the latest status of a given Incident, by simply asking a conversational AI. Gone are th...

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      Product News Partners

      Cognigy Announces Technology Partnership with Kofax

      June 4, 2019, Düsseldorf, Germany / San Francicso, CA / Irvine, CA. Cognigy, a global leader in Conversational...

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      Product News

      Give your agile projects a voice with the new Jira Software Connector

      Give JIRA superpowers with Conversational AI

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      Product News

      Create Amazing Chatbot UX With Webchat Plugins

      Cognigy.AI's Webchat can be extended by embedding plugins - visual components of any kind which can be trigger...

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      Product

      Cognigy.AI 3.3 Released

      Today we’re proud to announce the release of Cognigy.AI 3.3 – the Conversational AI Platform. Jam-packed with ...

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      Product

      Cognigy integrates out of the box with Azure Cognitive Services

      Today Cognigy released version 1.0 of its Microsoft Azure Cognitive Services Custom Module.

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      Product News

      Cognigy Hires Automation and RPA industry veteran Dennis Walsh

      March 18, 2019, Düsseldorf, Germany. Cognigy, the market leader in Conversational AI, proudly announced today ...

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      Product Conversational AI

      Standardizing on A Conversational AI Platform

      There are two things you need to know about automation in the enterprise:

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      Product Conversational AI Customer Service Automation Partners

      CHATTY THINGS - OUR NEW SERIES!

      Chatty Things by Sascha Wolter – entertaining, informative and more than just a series!

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      Product Conversational AI

      Cognigy @ MWC Barcelona 2019!

      #MWC19 Barcelona - We participate, exhibit and can’t wait to be part!    We’re excited to announce that Cognig...

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      Product

      Cognigy.AI 3.2 Released

      After releasing Cognigy.AI 3.1 exactly three months ago, we spent time with our customers and partners evaluat...

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      Product Conversational AI Partners

      How to Use Alexa Presentation Language with Cognigy out of the box

      Amazon recently introduced APL (Alexa Presentation Language). APL enables developers to build interactive and ...

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      Product News

      Cognigy.AI 3.1 Released

      Today, after months of hard work, we're releasing Cognigy.AI 3.1 - jam-packed with amazing features that conti...

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      Product Conversational AI Partners

      Whatsapp launches Business API

      WhatsApp announced the launch of its Business API, which allows enterprises to connect with their customers ov...

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      Product News Conversational AI

      Cognigy speaks with Alexa in all languages

      Language is the most natural form of interaction that is innately available to us, and so the success of voice...

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      Product News Conversational AI

      FREE COGNIGY.AI 3.0 EDITOR TRAINING RELEASED

      After releasing the free user training some days ago, Cognigy today released a free editor training course on ...

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      Product News Conversational AI

      FREE COGNIGY.AI 3.0 USER TRAINING RELEASED

      Today Cognigy released a free user training course on Udemy. The course is targeted at end-users that will use...

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      Product Partners

      Taking Conversational AI to the next level

      Today we're proudly announcing the release of Cognigy.AI 3.0. After months and months of hard work, we're fina...

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      Product

      Meet us @ DMEXCO 2017

      We are happy to announce that Cognigy will exhibit at dmexco in Cologne on September 13th & 14th, 2017.

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      Product News

      Cognigy.AI makes Softbank's Pepper smarter

      Cognigy’s co-founder Philipp Heltewig demonstrates Pepper’s enhanced capabilities in Hyatt hotel in Düsseldorf...

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      Product News

      Cognigy at Cebit

      Sascha is ready to tell you more about Cognigy Enterprise AI – visit us at Cebit, Scale 11, Halle 11, A80 to h...

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