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TDSE partners with Cognigy to bring Conversational AI to the Japanese Market

written by: Philipp Heltewig
Philipp is a German-Australian entrepreneur with profound technology experience working for companies in Europe, APAC and North America. Since 2016, Heltewig has been co-founder and CEO of Cognigy, focusing on the automation of customer and employee services through Conversational AI.
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Düsseldorf/Tokyo 27.11.2018 – Tecnos Data Science Engineering (TDSE), one of the leading data science and artificial intelligence companies in APAC, is today announcing a strategic partnership with Cognigy, leading provider of advanced conversational AI solutions. The two organizations are partnering to bring conversational AI to the Japanese market and deliver outstanding, conversational user experiences.

TDSE is a leading Japanese professional services company with expertise in artificial intelligence and big data utilization, combined with strong knowledge of business processes and automation. In addition, TDSE is offering a proprietary AI offering “scorobo”, which will connect to the Cognigy platform. According to Naohiko Shirotani, representative director at TDSE, “Cognigy.AI is the perfect blend between advanced natural language processing and powerful process automation and integration capabilities. In particular, Cognigy.AI’s support for the Japanese language, combined with their strong focus on customer service, made it the best solution for us to bring to market in Japan.”

For Cognigy, TDSE is the first partner in Japan. “TDSE combines extensive business and project experience with strong capabilities in artificial intelligence and engineering and thus made the ideal partner for us”, says Philipp Heltewig, CEO of Cognigy. “We’re excited to partner with them and will work together on bringing cutting edge conversational AI solutions to our Japanese customers.”

About Cognigy:

Cognigy.AI is the Enterprise Conversational AI Platform for customer & employee support process automation. Available in both on-Premise and SaaS, Cognigy.AI enables enterprises to connect to their users on any conversational channel, including chatbots, virtual assistants or phones. Cognigy was recognized in 2018 as a Cool Vendor in “GARTNER’S COOL VENDORS IN AI FOR CONVERSATIONAL PLATFORMS” report. Its client portfolio includes many Global 2000 enterprises. For more information visit: cognigy.com

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