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    Now On-Demand: Cognigy.AI Tech Update Q4 2023

    This quarter, Cognigy’s experts come together again to give you an exclusive roundup of our newest product upd...

    Product

    Aleph Alpha Native Integration, Enhanced LLM Model Selection and More with Cognigy.AI v4.65

    The latest release of Cognigy.AI features enhanced flexibility in LLM model selection alongside further improv...

    Product

    Now On-Demand: AI Copilot Webinar and Cognigy Session

    Imagine a world where contact center agents are supercharged from day one:

    Product

    Context-Aware LLM Conversations, Deepgram STT Integration, and More with Cognigy.AI v4.64

    Cognigy.AI v4.64 unveils the new native integration with Deepgram speech service and contextualized conversati...

    Product

    Optimized Search Accuracy in Knowledge AI and More with Cognigy.AI v4.63

    Cognigy.AI v4.63 features substantial upgrades across the board, including enhanced search experiences with So...

    Product

    Call Tracing: Unlock New Dimensions in VUX Optimization

    In the burgeoning field of voice technology, optimizing Voice User Experience (VUX) is a sophisticated endeavo...

    Product

    Voice Gateway Self-Service Portal, Context-Aware Search, and More with Cognigy.AI v4.62

    Our latest release introduces seamless access to the Voice Gateway Self-Service Portal via Cognigy.AI authenti...

    Product

    Unveiling Context Awareness in Cognigy Knowledge AI

    In the ever-evolving contact center landscape, staying ahead of the curve means constantly innovating and refi...

    Product

    Native GPT-4 Support, Advanced Call Handling, and More with Cognigy.AI v4.61

    Cognigy.AI v4.61 brings onboard native GPT-4 support, coupled with advanced features for error management in v...

    Product

    Plug-and-Play Agent Assist Widgets, Intelligent Routing and More with Cognigy.AI v4.60

    The release of Cognigy.AI v4.60 introduces exciting new features to our agent augmentation features. Also, we’...

    Product

    Introducing Knowledge AI with Cognigy.AI v4.59

    With the release of v4.59, we’re thrilled to announce the availability of our latest product innovation, Cogni...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q3 2023

    Cognigy.AI Tech Update is here! The world of AI is ever-evolving and with so many new tools and features avail...

    Product

    Improved Call Recording and GPT Conversation Node in Cognigy.AI v4.58

    Discover the latest upgrades to Cognigy.AI's voice and Generative AI functionalities.

    Product

    8 Best Practices for Automated Testing in Conversational AI

    Conversational AI interfaces, like chatbots and voice bots, are often the first point of contact in the custom...