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    6 Best Practices to Implement Real-Time Voice Translation

    Today's globalized world has blurred not only the physical borders but also the cultural and communication bar...

    Product

    Enriched Webchat Metadata, SaaS Health Monitoring, and More with Cognigy.AI v4.81

    Explore our latest release, featuring improved Webchat insights with metadata, enhanced Cognigy SaaS service m...

    Product

    Enhanced Collaboration, Silence Overlay, and More with Cognigy.AI v4.80

    Cognigy.AI v4.80 reveals many exciting features including Flow image export for cross-team collaboration, Sile...

    Product

    Advanced Knowledge AI Parser, Atmosphere Sounds, and More with Cognigy.AI v4.79

    From advanced content extraction in Knowledge AI to optimizing VUX with contact center soundscapes, here is wh...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q2 2024

    The latest Cognigy.AI Tech Update has arrived! In the ever-evolving world of AI, keeping up with the latest to...

    Product

    Knowledge AI Usage Tracking and More with Cognigy.AI v4.78

    The latest release of Cognigy.AI introduces a brand-new Knowledge AI billing report, together with a streamlin...

    Product

    Native Google Gemini Support and More with Cognigy.AI v4.77

    With Cognigy.AI v4.77, we’re thrilled to announce native support for Google Gemini models, further enhancing o...

    Product

    LLM-Based Intent Reranking and More with Cognigy.AI v4.76

    Building on the previous release of the GenAI embedding model option for NLU training, we’re excited to introd...

    Product

    Native Multimodal UX in Cognigy Webchat and More with Cognigy.AI v4.75

    Cognigy.AI v4.75 features native xApps integration in Cognigy Webchat and more flexible enterprise access mana...

    Product

    LLMs & Conversational AI: 9 Enterprise-Ready Use Cases

    Let’s face it – Large Language Models are incredibly powerful, but they alone aren’t (yet) optimized for enter...

    Product

    Hybrid AI for Intent Recognition, Expansive GenAI Model Support and More with Cognigy.AI v4.74

    The newest release of Cognigy.AI lets you harness the powerful combination of LLM and NLU and enjoy maximum fr...

    Product

    Introducing Next-Gen Cognigy Webchat: Redefine Digital Messaging Experiences

    In an era flooded with information and choices, customer service has moved beyond mere problem-solving to beco...

    Product

    Improved LLM and API Operations with Cognigy.AI v4.73

    The latest version of Cognigy.AI introduces new error handling features to maximize the reliability of LLM and...

    Product

    LLM-Powered Entity Extraction, Expanded Language Assist in AI Copilot, and More with Cognigy.AI v4.72

    With the latest release of Cognigy.AI, level up the language understanding of your AI Agents to new heights, e...