Product Updates

Your one-stop-shop for the latest Cognigy.AI product news and best practices

    Back to all Categories

    • There are no suggestions because the search field is empty.

    Nhu Ho

    Follow me

    Product

    LLM-Based Intent Reranking and More with Cognigy.AI v4.76

    Building on the previous release of the GenAI embedding model option for NLU training, we’re excited to introd...

    Product

    Native Multimodal UX in Cognigy Webchat and More with Cognigy.AI v4.75

    Cognigy.AI v4.75 features native xApps integration in Cognigy Webchat and more flexible enterprise access mana...

    Product

    LLMs & Conversational AI: 9 Enterprise-Ready Use Cases

    Let’s face it – Large Language Models are incredibly powerful, but they alone aren’t (yet) optimized for enter...

    Product

    Hybrid AI for Intent Recognition, Expansive GenAI Model Support and More with Cognigy.AI v4.74

    The newest release of Cognigy.AI lets you harness the powerful combination of LLM and NLU and enjoy maximum fr...

    Product

    Introducing Next-Gen Cognigy Webchat: Redefine Digital Messaging Experiences

    In an era flooded with information and choices, customer service has moved beyond mere problem-solving to beco...

    Product

    Improved LLM and API Operations with Cognigy.AI v4.73

    The latest version of Cognigy.AI introduces new error handling features to maximize the reliability of LLM and...

    Product

    LLM-Powered Entity Extraction, Expanded Language Assist in AI Copilot, and More with Cognigy.AI v4.72

    With the latest release of Cognigy.AI, level up the language understanding of your AI Agents to new heights, e...

    Product

    Now On-Demand: Cognigy.AI Tech Update Q1 2024

    The latest Cognigy.AI Tech Update has arrived! In the constantly changing landscape of AI, staying abreast of ...

    Product

    Minimized TTS Latency with Streaming and More in Cognigy.AI v4.71

    Cognigy.AI v4.71 features Streaming support for ElevenLabs Text-to-Speech service to drastically reduce latenc...

    Product

    Advanced LLM Prompting, Deepgram Aura Integration, and More with Cognigy.AI v4.70

    Cognigy.AI v4.70 unveils powerful features for advanced LLM orchestration and humanlike voice conversations at...

    Product

    Enhanced Enterprise Access Control and More with Cognigy.AI v4.69

    The newest release of Cognigy.AI introduces more flexibility in role-based access control, improved error hand...

    Product Knowledge AI AI Copilot

    Web Connector in Knowledge AI, AI Copilot Salesforce Integration, and More with Cognigy.AI v4.68

    From the ability to ingest web content in Knowledge AI to the new native Salesforce integration for AI Copilot...

    Product

    Faster Agent Localization, Expanded Speech Model Support, and More with Cognigy.AI v4.67

    From swift Locale migration to enhanced STT/TTS flexibility and streamlined voice design, here’s what awaits y...

    Product

    LLM-Powered Digression Handling, Enhanced Call Tracing, and More with Cognigy.AI v4.66

    Cognigy.AI v4.66 lets you combine the richness of Generative AI with the structured nature of Conversational A...