Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
Improve your customer experience while making your agents feel known and valued.
Deliver customer-centric experiences by supercharging your contact center IT-infrastructure with Conversational AI. Connect existing systems such as UC, CPaas, SBC, and VoIP solutions and backend systems to create end-to-end transactional conversations.
Provide your team with all the information, recommendations, and insights they need while keeping your customers in mind. With agent assist and conversational process automation, seamlessly transition your customers from AI to human agents when required, with the smoothest possible handover.
Move away from the standard interactive voice response to an AI-powered natural language understanding engine that can handle increasingly complex customer requests expressed in natural conversations. It also allows the customer to self-serve and successfully resolve issues without agent intervention intuitively and as naturally as possible.
Find out how Cognigy.AI can reduce your costs, increase customer satisfaction, and empower your agents to take your business to new heights