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      Product Blog

      Alexander Teusz

      Product

      Streamline Contact Center Integration using Agent Handover

      The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...

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      Product

      New Live Chat Integration with Salesforce

      There are times when a user feels stuck in a conversation with a virtual agent or expresses a desire to speak ...

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      Product

      Salesforce Service Cloud: Upload Files During a Live Chat

      Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...

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      Product

      Crafting Engaging Experiences using WhatsApp’s Interactive Messages

      Users expect their experiences with brands to be fast and frictionless where they can access clear information...

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      Product

      Deploying a WhatsApp Chatbot within Minutes

      One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...

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      Product

      Using Cognigy.AI Extensions to Build Native Payment Integration

      Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...

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