Streamline Contact Center Integration using Agent Handover
The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...
Cognigy Named a Leader in January 2022 Gartner® Magic Quadrant ™ for Enterprise Conversational AI Platforms! Download the report
Easy-to-use platform even for non-techies
Understand what your customers say in any language
Connect to your digital ecosystem with free Cognigy.AI Extensions
Integrate with any CRMs, ERPs, RPA, and more
Enhance customer interactions with AI on the frontline
Connect customers to the right agent on the first try
Give your agents the confidence to solve complex requests
Boost your customers’ experience and agents’ efficiency
Improve customer satisfaction with detailed insights
Engage with your customers on the platform of their choice
Drive appropriate actions with intelligent processes
Integrate easily with existing enterprise infrastructure
Increase operational efficiency and reduce agent attrition
Dive deep into the world of conversational AI
Learn everything about voice bots and virtual agents
Become an expert in Conversational AI and automation
See Conversational AI in action through demos
Explore Cognigy.AI and get support from the community
Join our mission to make Conversational AI more accessible
Find us at live conferences or virtual meetups
Help us achieve our vision with your talents and skills
Be the first to know about all the latest news
Reach out to our experts and get your questions answered
See how we help your organization secure sensitive data and comply with applicable laws and regulations.
An in-depth guide into the trusted use of AI in customer service automation
Find out everything you need to know about establishing "Explainable AI" based on the AIC4 criteria catalogue.
There is no better place to keep up with the fast-changing world of Conversational AI.
The human agent handover is one of the key aspects of bot implementation into the business processes as it sea...
There are times when a user feels stuck in a conversation with a virtual agent or expresses a desire to speak ...
Chatbots are incredible automation tools that can streamline a variety of business processes. Still, regardles...
Users expect their experiences with brands to be fast and frictionless where they can access clear information...
One of the major elements of successful conversational AI projects is deploying the virtual agents to the righ...
Payment integration is an essential component for many conversational AI applications. It enables powerful, tr...
Stay up to date with the latest Conversational AI tips and news.