Sebastian Glock
Authors name: Sebastian Glock February 18, 2022

We are honored to be named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms.

This is the first-ever Gartner Magic Quadrant™ for this category and we are proud to be recognized as a Leader against so many accomplished companies.

Gartner Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. The research enables businesses to get the most from market analysis in alignment with their unique business and technology needs.

Furthermore, the evaluation was based on specific criteria that analyzed the company's overall completeness of vision and ability to execute. Cognigy is positioned highest/furthest to the right for completeness of vision and ability to execute.

Per Gartner, “Enterprise conversational AI platforms automate multiple chatbot use cases within the enterprise, creating bots that are orchestrated and operationalized across multiple business units. Application leaders responsible for conversational AI should use this Magic Quadrant to evaluate suitable vendors.”

The Cognigy platform offers broad capabilities across multiple application use cases, making it an ideal choice for enterprises looking to expand conversational AI across more areas within their business. With flexible deployment options, strong integration capabilities, multi-language support, and robust no-code tooling, Cognigy.AI delivers the agility needed to support a variety of evolving large enterprise demands and makes it easier to deploy conversational AI into complex existing architecture

Want to know why Cognigy is considered a leader by Gartner?

Access a complimentary copy of the report to learn more:


Gartner does not endorse any vendor, product, or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of the Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Cognigy.

Gartner, "Magic Quadrant for Enterprise Conversational AI Platforms", by analysts Magnus Revang, Anthony Mullen, Bern Elliot, 24th January 2022.