Transforming IT Service Desk Through Conversational AI and Intelligent Automation

IT and related verticals are increasingly benefitting from the latest in artificial intelligence. Customer-centric IT companies can now leverage Conversational AI to create smart self-service options that make it easy for users to obtain answers and find solutions.

Download the guide as we dive into what Conversational AI, the IT support challenges it addresses, the contact center metrics it impacts, and the new types of functions it enables.