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News

Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact Centers

Iconic contact center solution provider partners with the market leader in Conversational AI to provide unpara...

Conversational AI Contact Center

Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

Conversational AI Contact Center

Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

Customers

Recap of the First Annual Cognigy Customer Experience Summit

Bringing together over 200 customers from across the globe.

News

Cognigy Ranked in First Place for all Use Cases in the 2023 Gartner® Critical Capabilities for Enterprise Conversational AI Platforms

Cognigy has been ranked in the first position of the first quartile for all five use cases in the Gartner Repo...

News

Cognigy Strengthens Executive Team to Further Momentum, Supports Continued Enterprise Demand for Conversational AI

March 15, 2023 DÜSSELDORF and SAN FRANCISCO – Cognigy, a market leader in Enterprise Conversational AI, today ...

News

Cognigy Named a Leader in the 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

DÜSSELDORF and SAN FRANCISCO | March 9, 2023 – Market leader in Conversational AI Cognigy today announced that...

Conversational AI

Cognigy Joins AWS Independent Software Vendor (ISV) Accelerate Program

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, a Conversational AI market leader, announced today ...

Conversational AI

Cognigy Launches Generative AI Solution for Enterprise Contact Centers

January 17, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today annou...

News

flaschenpost Chooses Cognigy to Deliver Excellent Customer Service

Düsseldorf, December 16, 2022 – Cognigy, a leading provider of Contact Center AI solutions, is proud to announ...

News

Award-winning Platform for Customer Service: Cognigy.AI Wins Prestigious German Contact Center Award

Düsseldorf, November 30, 2022 – Cognigy, the market leader in Conversational AI, has won the CCV Quality Award...

News

Al Naboodah Eyes Advanced Conversational AI for Next Generation EX and CX Services

DÜSSELDORF | Dubai, UAE, December 05, 2022– One of the UAE's most innovative and successful conglomerates, the...

Conversational AI

Advanced Conversational AI with Amazon Connect and Cognigy

Amazon Connect is a Contact Center as a Service solution that grew out of Amazon's internal needs. It offers a...

News

Cognigy Achieves AWS Conversational AI Competency Distinction

November 30, 2022 | Düsseldorf and San Francisco – Cognigy announced today that it has achieved the Amazon Web...

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