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News Conversational AI Customers

Cognigy Recognized as a Customers’ Choice for Enterprise CAI Platforms in Gartner® Voice of the Customer Report

September 12, 2023 | Düsseldorf, San Francisco – Cognigy, the leader in Conversational AI, has been recognized...

Conversational AI

Bandwidth Partners with Cognigy and Google to Launch AIBridge: Integrating AI with Contact Centers Using Maestro

First integrations include Conversational AI leaders Cognigy and Google Dialogflow to resolve calls in the com...

Conversational AI

Cognigy Unveils its Knowledge AI Solution for Enterprise Customer Service

Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents...

News Contact Center

Cognigy Named on Sifted's B2B SaaS Rising 100 List: Excelling in the European B2B SaaS Landscape

SAN FRANCISCO - July 19, 2023  - Cognigy, the market lead er in Conversational AI , has just announced its inc...

News

Cognigy Named Winner in 6th Annual AI Breakthrough Awards Program

Prestigious International Annual Awards Program Honors Standout Conversational AI Platform

News Events

Cognigy to Showcase its Latest Conversational and Generative AI Solutions at Avaya Engage 2023

SAN FRANCISCO | June 15, 2023 – This week at Avaya’s ENGAGE Conference, Enterprise Conversational AI (ECAI) ma...

News Events

Cognigy Takes Center Stage at CCW 2023 with its Conversational and Generative AI Solutions

This week at Customer Contact Week (CCW) 2023, Enterprise Conversational AI (ECAI) market leader Cognigy will ...

News

Cognigy Wins 2023 UK National Innovation Award for Contact Centre Experience

Cognigy, a Gartner Magic Quadrant Leader in Conversational AI, has won the 2023 Contact Centre Experience Insi...

News

Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers

Conversational AI leader joins forces with leading global solutions integrator to deliver powerful AI-based so...

Conversational AI

Cognigy Launches xApps, Redefining Customer Engagement With Multimodal Journeys

May 24, 2023 | DÜSSELDORF and SAN FRANCISCO – Cognigy, the market leader in Conversational AI, today announced...

News

Cognigy.AI is Now Available in AWS Marketplace

AWS customers can now acquire Cognigy’s industry-leading enterprise Conversational AI platform directly from A...

News

Cognigy and Avaya Join Forces to Deliver Next-Gen Conversational AI Solutions for Enterprise Contact Centers

Iconic contact center solution provider partners with the market leader in Conversational AI to provide unpara...

Conversational AI Contact Center

Cognigy and Foundever™ Create Partnership to Offer Best-in-Class Conversational AI Solutions for Contact Centers

Cognigy.AI Becomes Part of the Foundever Conversational AI Suite for Automated, AI-based Customer Service

Conversational AI Contact Center

Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry

Cognigy’s Conversational AI platform combined with Genesys Cloud CX™ enables enterprise contact centers to del...

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