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Events

RPA + Bot: Cognigy and Deloitte present the service future

The World RPA & AI Summit is one of the most important events surrounding the use of Robotic Process Autom...

Events

Cognigy and Bucher+Suter inspire at the Contact Center summit 2021

Transforming customer service and enhancing customer experience through automation were the focus of this year...

Events

CEO of Cognigy discusses how chatbots could be used to help everyone

On September 22nd, we had the pleasure of attending the AI summit in London, where alongside other industry ex...

News

Cognigy Named a Leader in IDC MarketScape for General-Purpose Conversational AI Platforms

Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC Market...

News

Cognigy launches Conversational AI Analytics Suite to deliver actionable insights from conversational data

The Cognigy Insights analytics suite will enhance the capabilities of the Cognigy.AI platform to make sense of...

Customers

Germany’s Largest Building Society Has Opted for Cognigy To Relieve the Burden on the Dialog Center

DÜSSELDORF, August 3rd, 2021 – Cognigy, a global leader in customer service automation, supports Schwäbisch Ha...

News

AIC4 Tested: Cognigy.AI Officially Certified as Safe and Trustworthy AI

Secure, unprejudiced, and GDPR-compliant voice and chatbots: Cognigy.AI is one of the first AIs to be successf...

News

ISG Partners With Cognigy to Bring Conversational AI to Clients

ISG Automation to offer Cognigy’s low-code conversational AI platform to lower costs, improve user experience

News

Cognigy Secures $44M in Series B Funding to Facilitate Global Customer and Employee Growth

The investment, led by Insight Partners, will enable Cognigy to expand its global footprint becoming the platf...

News

Berlin Brands Group Relies on Cognigy: Smart Bots for 34 Global E-Commerce Brands

Global e-commerce company chooses Cognigy.AI to answer inquiries from customers 24/7 via voice- and chatbots, ...

News

Cognigy Named ‘AI Automation Specialists of the Year’

March 17, 2021, Düsseldorf, Germany / San Francisco, CA – The Corporate LiveWire Global Awards 2020/21 has rec...

News

DATEV Relies on Cognigy.AI for Compliant, Easy-to-Use Voice Bots

DÜSSELDORF, SAN FRANCISCO, 11. March 2021 – DATEV, the third-largest provider of business software in Germany,...

News

Salzburg AG Automates Customer Communication With Cognigy.AI

The smart voice- and chatbot, LEA, is an important pillar of customer service and sales at Salzburg AG. The el...

News

Cognigy Named as HFS Research ‘Hot Vendor’

HFS Research’s Report Q4 2020 recognizes Cognigy for its Conversational AI platform and impact in the customer...

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